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Looking to elevate your career with a CCM certification? Want to gain recognition and validate your expertise in case management?

This class will prepare you for the CCM examination, as well as strengthen your foundation of knowledge in case management.

The CCM Exam Prep Course is designed to do more than review content—this intensive full-day workshop will equip you with the knowledge, practice, and strategies to pass the exam. While many case managers are highly skilled in practice, test-taking requires a different strategy. This course bridges that gap with a clear, focused approach that helps you study smarter, not harder.

Attendees will receive comprehensive slides and sample exam questions with explanations designed to enhance your understanding and readiness. Through expert guidance, structured review, and proven test-taking strategies, you’ll gain the confidence and clarity you need to walk into exam day fully prepared. No more second-guessing what to study or how to approach complex questions—this course gives you a roadmap to success.

Why attend?

• Learn exactly what to expect on the exam—and how to tackle it 
• Follow a proven study strategy that maximizes your time and results 
• Build confidence with targeted preparation and expert insights 
• Strengthen your clinical knowledge in a way that aligns with exam standards

Why it matters:
Earning your CCM credential doesn’t just check a box—it elevates your career. It signals expertise, strengthens your professional credibility, and opens the door to advanced roles, higher earning potential, and expanded opportunities in case management and consulting.

If you’re ready to stop wondering if you’ll pass and start preparing to succeed—this course is your next step.

This comprehensive session explores the full scope of professional case management practice, beginning with the evolution of the role and the defining principles of care coordination. Participants will examine the standards and philosophies established by leading organizations, gaining a clear understanding of how core competencies shape effective, patient-centered practice.

Building on this foundation, the program takes a deep dive into the essential components of case management, including the process, goals, and eight key activities that guide daily practice. Attendees will also explore the complex landscape of healthcare delivery and reimbursement, including care models, transitions of care, interdisciplinary collaboration, and the financial structures that influence patient access and outcomes.

A strong emphasis is placed on psychosocial considerations, equipping participants with strategies to address behavioral health needs, social determinants of health, and patient engagement across diverse populations. The session also highlights quality measurement and performance improvement initiatives, helping case managers understand how to evaluate outcomes, utilize data, and contribute to organizational excellence.

In addition, participants will gain practical insight into rehabilitation concepts, including return-to-work strategies, vocational considerations, and post-acute care planning. The program concludes with an overview of the ethical, legal, and regulatory frameworks that guide professional practice, ensuring participants are prepared to navigate complex situations with confidence and integrity.

Designed to be both practical and applicable, this session provides a well-rounded framework that supports case managers in delivering high-quality, coordinated care while strengthening their professional practice across the continuum.

CE's have been approved for RN, LNHA, CCM, and SW

Audra Brulc is a community initiatives manager at Healthy Minds, powering some of Healthy Minds’ most impactful behavioral health projects in Tulsa.

In her role, Audra works closely with Tulsa Public Schools on the district’s strategic planning for a multi-tiered system of supports, a framework that ensures students have access to the right levels of mental health care depending on their needs. Audra has played a key role in Healthy Minds’ efforts to address a crisis of methamphetamine-related overdose deaths, including reconvening Tulsa’s Methamphetamine Treatment Continuum Steering Committee, a collaborative group of treatment providers and community partners who strategize around treatment for meth use and overdose prevention. She also facilitates the Tulsa First Responders Advisory Committee, a working group focused on aligning and strengthening the city’s crisis response system.

Audra joined Healthy Minds full time in 2022 after completing a one-year fellowship with the organization. She holds a bachelor’s and master’s degree in international studies from the University of Oklahoma.

Speaker bio is listed above

Speaker bio is listed above

Robin is an accomplished executive leader with more than 25 years of experience across skilled nursing, assisted living, memory care, home care, and post-acute services. She currently serves as Chief Nursing Officer for MGM Healthcare, where she oversees clinical operations across 33 communities in three states.

Over the past year, Robin has led measurable improvements in CMS survey outcomes, reducing average survey points by 199 per month and significantly improving Five-Star Quality Measure and staffing ratings across the organization. Her proactive clinical programs have helped multiple communities achieve deficiency-free or near-deficiency-free surveys.

Previously, she held executive leadership roles with MyndVR and Maxwell Group, where she drove operational excellence, revenue growth, regulatory compliance, and leadership development across multi-state organizations.

A Registered Nurse and licensed Nursing Home Administrator, Robin is passionate about building strong leaders, improving quality outcomes, and creating systems that help teams thrive.

Dr. Annora Gilliss received her Master of Human Relations from the University of Oklahoma and her Doctor of Education in Administration and Leadership from Southern Nazarene University. She also received her certificate in Executive Leadership Coaching from Harvard University.

She brings a great deal of knowledge regarding Neuroscience, Resilience, Positive Psychology, Emotional and Conversational Intelligence to her professional roles as: Professional Development and Leadership Coach at Saint Francis Health System, Adjunct Professor and Doctoral Dissertation Mentor for Southern Nazarene University, and as a Community Event Speaker.

Two of her most treasured roles in life include being a wife to her high school sweetheart and mother to their four beautiful children. And today, she is excited to bring special on Resilience that will enhance leadership skills and inspire your teams to their best performance.